Victorian engraving: a wailing chained ghost raises its arms before a cowering old man, phantoms drifting past the window.

Original artwork, not a still

A Christmas Carol ‧ 1843

Jacob Marley

Mankind was my business.

Behind the line

What it means

Our interpretation.

It is Dickens's moral in a sentence: money-making was a sideline to being human, and the ghost learned too late. The reply to Scrooge's praise works as a rebuke to him, since Scrooge defines himself by business alone. The line is still what people reach for when a company forgets its people.

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In context

Spoilers for A Christmas CarolShow the scene

Still in Stave One, Marley's ghost laments the chances he wasted in life. Scrooge tries to comfort him, faltering that Jacob was always a good man of business. Marley answers by crying out, wringing his hands, that mankind was his business. The common welfare, charity, mercy, forbearance and benevolence were all his business, he says, and the dealings of his trade were but a drop of water in the comprehensive ocean of it.

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